Bol7 company, that runs the business of communication system services that helps the client to grasp concerning the ability and build a decent whole image before of their customers. the company provides the IVR system services in Egypt that helps to customise users through voice calls and pre-recorded messages on it.
Features of an IVR :
-> Virtual secretary : IVR acts an virtual receptionist or e-receptionist, and works 24*7.
-> Automated decision routing : IVR routes calls to the proper department with none human intervention.
-> 24*7 availableness : IVR lets agent stay available around the clock for his or her customers. they will connect with their customers even after workplace hours. Callers may drop them a voicemail.
-> Customized speech : Callers career from totally different regions will communicate with the IVR SMS marketing in their native languages.
-> Time-based routing : All the calls once office-hours will be forwarded to voicemail or to the assigned agents.
-> Location-based routing : Agents will hook up with their customers supported the customers location.
-> Sticky agent : Callers will directly hook up with the agent if they need spoken to them earlier or the agent is assigned to them.
Here are some edges of a IVR (Virtual Receptionist):
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Cloud platform permits you to control your account from anyplace, anytime.
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Forward your calls from variety to the other number.
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Generate new leads and build a whole image.
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A customise welcome message to greet your customers and provides them an excellent expertise.
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You’ll ne'er miss one decision (because each call is vital for your business).
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Transfer the customer’s decision to a relevant department.
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You can opt for your own existing variety for IVR.
The users will access the data from anyplace at anytime just by following on-line directions.IVR is employed for several functions such as- phone surveys & polls, workplace decision routing, Check checking account balance & transactions, centre forwarding, checking picture show & venue schedule, order standing, appointment reminders etc.
Bol7 may be a leading cloud telephone service supplier in Asian country. they supply a sensible hosted Egypt IVR Software (virtual receptionist) to avoid wasting your cash, resource, and time.Their easy platform provides some advanced and superb edges to spice up your business and build a good reputation among your customers.